INFORMATION FOR WALL DECALS

Please be aware that wall decals are not compatible with all surfaces. Walls painted with newer stain resistant, low VOC, or VOC free paints or highly textured to not take decals! Check your surface first. We re not responsible if you purchase decals and your wall is not compatible. If you are not sure of your surface, request a free test decal and if your test decal does not stick, your larger decal will not stick. You may return unused stock decals in their original package within 15 days from receipt, but there will be a 25% restocking fee. We do not refund any shipping charges. Custom decals may not be returned or refunded. Vinyl wall decals are intended to be used on clean smooth surfaces. Make sure your walls are clean from dust and fingerprints. Do not skip this important step as even something as small as dust on the wall may affect how well your decal sticks. Semi-gloss, eggshell, or gloss paint finishes seem to work best, but decals have worked well with other types of paints (exclusive of the types listed above). The key is to work slowly and work with the vinyl – not against it. The vinyl used is a standard in the industry. This vinyl is very thin so as to appear painted on the walls and will tear if you are not careful during installation. Please take your time. The vinyl used to create the wall decals is designed for use on interior wall surfaces. Damage to surface is possible but rare when removing, due to prior condition and age of the surface or applying the decals too soon to freshly painted walls. In the rare event that the material does cause damage upon removal we are not responsible for any damages as we do not manufacture the vinyl material used nor are we responsible for ensuring the condition of the surface used. If walls are freshly painted, please wait at least 3 weeks before applying decals. This allows time for the paint to cure. Wall Vinyl removes easily but is not reusable once installed.

If your decal comes rolled in a tube, let it lay flat for a few hours and then burnish decal with squeegee or credit card to get the lumps, bumps and air out.
For larger decals, sometimes it is easier to apply them in sections.
If your decal has multiple colors, each color will be separate. Apply the base decal first, remove transfer tape & then build around it.
The decal is on a paper backing and has clear transfer tape over it. This transfer tape is used to transfer the decal from the backing to the surface you want to apply it to. When you remove the backing, the decal will come off with the clear transfer tape.
Using a squeegee (burnisher) or credit card, rub over the clear transfer to tape to ensure decal will transfer.
Turn the decal over and slowly peel away the backing paper (wax-like paper). Make sure the design stays on the transfer paper (tape). If you find the design is sticking to the backing paper, you will need to burnish (Rub) the section doesn’t want to stick until it sticks to the transfer paper (tape). The turtle wins the race here.
When you apply the decal, be sure to hold it with both hands. Static electricity will often attract the decal and cause it to cling to the surface before you are ready to apply the decal. Once the decal is stuck to a surface it is VERY difficult to remove without damaging the decal, so be careful and take your time as you apply it. A second person may be helpful here – depending on the size of the decal.
Use a plastic squeegee to apply decals and eliminate air bubbles. A credit card will work too.
Apply one side or the top/bottom edge of the decal first, then using the credit card, slowly apply pressure across the decal as you roll it onto the surface.
Start at the bottom right corner and remove clear transfer tape by carefully pulling at a 180 angle toward the top left corner. If the design begins to pull up with the transfer tape, it has not been applied firmly enough to your surface. Using your squeegee (burnisher), go back over the design with firm overlapping strokes & attempt to remove the transfer tape again. Do not pull out when removing the transfer tape. Pull directly back & down.
As you remove the transfer tape, peel it away SLOWLY. If any part of the decal starts to peel off with the tape, rub the decal again and try re-peeling.
Once fully applied, rub the decal into your surface, from the center out. Use burnisher to work out air bubbles.